Carsten LeyAug 75 min readTurn your Strategy into Reality: A Roadmap for a successful Strategy ImplementationTired of your brilliant ideas collecting dust? Turn your strategy into reality: A roadmap for a successful strategy implementation
Carsten LeyOct 3, 20233 min readCelebrate Customer Experience day? Better celebrate Transformations!Celebrating the CX Day, we should be happy that Customer Experience methods & culture are now a critical part of every transformation
Carsten LeyApr 18, 20234 min readIs a lack of organization holding back your startup? How to organize a startup Being a startup does not prevent you from organizing your goals, workload and teams in a structured way.
Carsten LeyMar 8, 20223 min readHow OKRs create customer-centric behaviorThe shift to focus on how every ones job creates valuable impact can stipulate a customer mindset in the entire company.
Carsten LeyJun 23, 20213 min readDoes your MVP really focus on Customer?Designing & prototyping a MVP (Minimum Viable Product) is not only a chance to enter a market fast but also to provide a simple experience
Carsten LeyDec 21, 20202 min readThe best Project Manager in the worldAfter more than 20 years in Banking, Finance, Ecommerce & Deloitte Consulting I finally found the best & most talented project manager.