Our clients

adpHoai Nam Hua

CEO & co-founder ADP-architects (Basic Interior Ltd)

Carsten trained my project and area managers on methods and tools to set up, plan and run projects successfully. He enabled us to structure an effective project management between us and our clients on all responsibility and escalation levels. Furthermore he advised us how to control multiple projects at the same time.


Carsten trained our Senior APAC managers in Intercultural Communications & Management. The training was very informative and interactive with focus on collaboration and communication techniques & activities.

Home Credit

We set up successfully the PMO & Customer Experience analytics, reports & teams in Home Credit too boost Project control & efficiency and tackle Customer pain points in a timely manner.


We set-up the CX team, designed online / offline customer journeys & build a weekly pain point reporting & improvement project tracking. Furthermore we designed and implement a customer centric culture.



We build the Project Portfolio Management to track & control all projects in Servier. This helped to identify the right project sponsors, adequate resources and prioritization.


We supported to build Voice of Customer area with systematic researches & surveys, pain point consolidation & improvement actions. We structured the company management reporting into actionable & trackable follow-up tasks.